Really happy with the buying process and the car as well. Condition as described and part exchanged my previous one for the agreed value, no haggle.Highly recommended!

Brilliant service had other cars before this one and always delighted with the vehicle. Thank you Steve your help was very much appreciated. Annie & Steve

The vehicle didn’t turn out as expected for either of us, but the issue was resolved. Thanks Matt for all your help. Would recommend.

We had a fantastic experience buying our new car..
Great staff thank you Matt and ream.. very happy.. Darren and Sue with the citroen c5 aircross..

Staff were very friendly and helpful and the cars are well looked after. Super happy with my new car!

Great experience when selling my car: easy, efficient and a no-nonsense approach along with friendly customer service.

I received a great service from SJ Rayner (cars) Ltd. Right from initial text contact, viewing , purchasing, communication on collection and customer aftercare.
I have rarely met such a good dealer and would recommend.

S J Rayner were absolutely amazing with their service, they were honest and no pressure was given during the process at all. I bought a Jag XF estate from them. Everything was straight forward from start to finish and Matt was brilliant through out.

Excellent staff, good selection of first class vehicles, have now had 3 cars from here latest being a hybrid, no pressure sales.

As so many have said below, super easy process, great prep and PX values. Very happy with my new range rover and wouldn’t hesitate to recommend Steve and co.

Exceptional experience! Steven could not have been more helpful in sorting me with my perfect car, he ensured the car was in the best condition and as it was a part exchange, he had no qualms in making sure I had the best value for money. I felt very reassured. Could not recommend more highly.

Great car dealer, happy with purchase and the sale was smooth and efficient. Thanks Steve for your professional and non pressure approach

Just bought a LEXUS.
Steve was great.
Best customer service.
Would recommend 100%.

I’ve just brought a car from S J Rayners and im so pleased with it! Thanks so much to Steven who dealt with the sale, he was super helpful, friendly and his banter was top notch he unfortunately wasn’t there when we picked the car up today but the man we dealt with again was super friendly when we picked up the new car. We had a nice surprise when picking up the car as Steven said he would get the tyres checked due to the MOT having an advisory on the tyres and Rayners had put 2 new tyres on which was much appreciated. Thank you so much! Would 1000% recommend them to anyone:)

I recently purchased a car from SJ Rayner. The car is fantastic and exactly what I was looking for. I couldn’t be happier. The service was exceptional from start to finish- a genuinely great team who made the whole process smooth and stress free. I highly recommend SJ Rayner. Thank you so much for all your help.

I’d definitely recommend S J Rayner Cars Ltd because they have an excellent range of cars and the staff were very helpful. When we took the car back a week later for a small issue, they bent over backwards to resolve this for us, even offering a courtesy car for the couple of hours they had our car for.

Easy buying process. Well priced. Car is still great. Any issues I had within the warranty were sorted immediately and a decent courtesy car was provided. Julian in after sales was excellent. I’d recommend this company and would buy from them again.

Went to SJ Rayner cars with my old car they offered me a fair price and were really honest and helpful. I had a very tight time scale and needed to replace my car within the week. They have a huge selection of all different cars.

Matt the sales advisor was amazing, great knowledge, patient and understanding of my needs and suggesting anything he could think would be suitable.

Car preperation was perfect, spotless inside and out, sorted anything I raised the question about. No hassle at all found a car the Monday, serviced and valeted by the Friday lunch tome. All in all would always advise going in and talking to them, will definitely be buying from them again.

Thanks to the whole team.

I had a very positive experience buying a car from SJ Rayner. I visited to look at a particular car, which was still being valeted when I arrived. The young lady who was cleaning it was very welcoming and helpful. She got some keys straight away so I could take it out for a test drive. When I returned, Matt the salesman was there. He was friendly, knowledgeable and not in the slightest bit pushy. They were kind enough to deliver the car to my house the next day. The two gents who brought it round were friendly and chatty. The car was absolutely spotless on delivery. The site itself is much bigger than I expected, remarkably clean & tidy, and the selection of vehicles on offer is very good. Overall it was a very simple process and I will definitely be recommending them to friends & family. Many thanks for all your help!

Steven was ace, friendly and genuine. Fab experience there with a down to earth and honest service. I would recommend to anyone. Thanks for your time, honesty and help.

The experience at S J Rayner Cars Ltd was good because they had a technician come out to our home to have a second key synced with the car & when we requested a couple of cosmetic niggles be addressed, they did so straight away, even offering a courtesy car, whilst ours was with them. Excellent customer service

Excellent experience from start to finish. Staff, especially Steve, professional, friendly and informative throughout. Turned out it wasn’t quite the right time for me to purchase a new vehicle, but what I did get was a great recommendation as to where I could get my current car’s electrical / rear light issue fixed (which was followed up and done incredibly quickly and effectively. A story for another review elsewhere…) When the time is right, in the not too distant future, I will definitely be going back to S J Rayner for my next car purchase. Keep doing what you’re doing guys!

Very good set of people who couldn’t be more helpful

Excellent customer service and after sales care.

Very nice salesman no pressure and great cars

Found a brilliant car at the right price what more can be said

Perfect buying experience. Friendly staff very charismatic. Made the whole process smooth

Second time using this company. They have well prepared, good quality cars and an attentive yet relaxed sales environment. Happy to recommend.

Popped into the main showroom for a valuation of my car. Steve was very helpful and friendly! I would definitely return in the future. Highly recommend!

I was happy with the service at S J Rayner Cars Ltd because the selection of cars available is excellent. The customer service is always great & I have never experienced any problems when dealing with the company.

Steven was awesome great communication, no hard sale tactics just a pleasure to deal with and we love our new pick-up! Thanks so much
Highly recommended using this company

Just purchased an amazing car from these guys, and was in immaculate condition when I collected, even managed to get me in a couple of days early to collect and stayed open a little later for me. Top service couldn’t recommend the company enough would 100% use again

Probably the best experience I have had of buying a vehicle. Excellent staff, very helpful and knowledgeable, very happy with my purchase. I can’t recommend them highly enough. Need a new car then look no further.

The whole process was quick and easy.We were a bit apprehensive as we were travelling down from Glasgow but Steve was a pleasure to deal with.Car was as described so we are very happy.Would have no hesitation in using them again.

Bought a black BMW from this garage a few weeks ago and I am so happy with the purchase. I spoke to Simon on numerous occasions over the phone as I wanted to know every detail about the car before I travelled the 140miles with my son to buy. The car was in pristine condition as described. Thank you Simon. I will definitely be up again to buy.

I’d recommend S J Rayner Cars Ltd to anyone because they showed great professionalism, were very clear in communication and I didn’t feel pressured at any point. It was an excellent service from start to finish. I was extremely pleased with them.

The service and helpfulness of the staff cannot be over exaggerated. Relaxed atmosphere no high pressure selling . The sales staff allow you to test drive the vehicle yourself which was great for us , as this enabled both my wife and I to test drive the car to ensure it suited us both . It was a seamless transaction car was missing log book and one key which Matt agreed to sort for us . They also got a fresh MOT and the tow bar fitted for us at a 50 per cent discount . Second time purchaser of cars from this dealer and the reviews speak for themselves . Well done guys no wonder you have been going 35 years with lots of repeat customers . Thanks again

Really could not recommend enough. Excellent service friendly staff and a relaxing and easy atmosphere. No hard sell. Phoned Steve Novak first thing Monday extremely helpful in arranging to see the car later that morning. Arrived, the car was ready to view, given plenty of time with the vehicle alone which is important and much appreciated. Steve was excellent, answered all my questions very friendly a real asset to the business. Deal done car ready earlier than expected, like an idiot I forgot to tax the vehicle but Steve was extremely good and helped me tax it on pick up. Very accommodating and genuine team. A really great experience, thank you.

I had a great experience at S J Rayner Cars Ltd because they were a very professional team who did not pressure me into a sale, when i purchased the vehicle they did everything that i asked for, even turned the vehicle around in three days for me. I could not be more happy about the sale.

We have just purchased a used car from S.J. Rayner and have found the whole process absolutely faultless. It is a great company to deal with, professional and polite staff, great choice of vehicles and no hard sell! Great quality service all round. We would definitely recommend and will return in the future. Thank you

S J Rayner Cars Ltd were fantastic because they were courteous, polite and knowledgeable. I had a small issue after purchase which was rectified very quickly.
Very nice friendly staff as a female buyer with no car knowledge I felt very well look after “in safe hands” shall we say.
Highley recommend!!!!

I recommend this dealership to anyone looking to buy a car. I saw the car on auto trader and made contact. I dealt with Steve on the phone who was pleasant answered my questions and called back when he said he would.
He sent videos of the car before I made the decision to buy. Any issues were dealt with in a timely manner.
I travelled some distance to collect the car and was collected from the train station without any fuss.
An issue with the car after the sale was dealt with promptly and in a manner beyond what I was expecting.
When the time comes to look for my next car I would not hesitate to give Steve a call to see what he could do.
Thanks to all involved for a pleasant process from start to finish.

I helped my father in law sell his car to S J Rayner, having accepted their offer after comparing it with other dealers.
Next day, all paperwork was completed while I waited, and the money was in the bank barely 24 hours after making initial contact.
They even followed up to confirm that they had erased the SatNav history as I’d forgotten to clear it myself.
Given this completely hassle free experience, I highly recommend them. Ask for Steve, he was great to deal with.

Bought a car from another dealer who unfortunately couldn’t offer part-exchange. Tried a well know internet site that buys any car and was quoted £5310, minus fees and anything else they might want to take off. Thought I would give SJ Rayners a try as they are local and claim to buy cars for cash, even though I was a little skeptical. How wrong was I? Seamless from start to finish, cash in bank less than 24 hours after first seeing them. Couldn’t recommend Steve and the team any more highly. Thanks very much, you are excellent

We bought a vehicle unseen and had it delivered to us, obviously this was quite scary and we had to trust the salesman Steve Novak that the car was as it should be. There was a problem with one of the sliding doors on arrival, we informed the garage, after a little discussion they agreed to pay for the repair at our local garage. We are very pleased with the car and can recommend S J Rayner Cars.

Steve was amazing! Although I didn’t find the car for me, he was really honest and genuine and wanted to go above and beyond to help me find a good deal – even if he couldn’t offer me a car that suited my needs. He helped me through everything and there was absolutely no pressure on arrival. Highly recommend, genuine guys!

I bought a car from these guys and they were excellent. I’m very happy with the car and it was a good price. The salesperson I dealt with was courteous and professional. What i liked is that he was not pushy at all and left me to look the car over. The car was very well prepared/valeted.

I had an issue with a tyre later and initially they said that would not come under warranty but after a tyre specialist told me diferrently, I contacted them and the owner himself responded and dealt with the matter to my satisfaction.

Overall, a very good experience and I would recommend this dealership. Thank you Matt/Simon for a very positive experience.

Purchase my fullback from these yesterday, travelled four hours to their location and the hand over was a breeze with my part ex. Albeit me leaving the locking wheel nut key at home, which is being sent back to them and were incredibly understanding. Was back on the road in the new truck in no time. Let us go for a drive immediately and wasn’t pushy one bit. Would recommend to anyone. 10/10

Apologies in leaving this review slightly later than planned… Christmas is all consuming!

We bought a car from SJ Rayner in December, via a recommendation for the business from a well known motoring website (Pistonheads) and a previous customer.

Sadly, second hand car sales do not always have the best of reputations, which belies the fact that there are many decent, reputable and conscientious businesses out there.

Like many people, buying a car, new or second hand is one of the biggest life purchases we make, and buying a second hand car brings with it the usual anxiety about whether it is a good car, what will happen if there is a problem, am I doing the right thing and is my money safe?

Our experience of buying with SJ Rayner, and Matt as our sales manager / point of contact was absolutely perfect.

The car was as described and was a very good example. The price was very fair and Matt was straightforward, decent to deal with and acted with integrity and honesty throughout the transaction.

Everything Matt and SJ Rayner said they would do, they did, and they couldn’t have been more welcoming and accommodating,
offering a test drive to try the car out, at our leisure and a second test drive a few days later to see if the car would get in our drive (funny slope angle and a low car).

No pressure tactics, no hard selling and none of the scare stories you hear about with car sales in general.

We would absolutely use these guys again and we couldn’t be happier with the car we bought from them. Highly recommend them if you are in the market for a car.

As you can see from our other reviews on Google, this is another entirely independent review of a local business, based on our feedback of using them.

Well done Matt, and SJ Rayner. Pleasure doing business with you.

J & N

Great service

Excellent experience and a great place for cars. Everyone was really welcoming and knowledgeable. Couldn’t recommend more.

S J Rayner Cars Ltd were helpful because they were honest, easy to deal with and good value.

Absolutely recommend them , outstanding service outstanding after service. I would recommend anyone looking for a vehicle try them first. If I could give them 10 stars I would.

S j Rayner is one of the best car dealers in the west Midlands, they are always there for all customer enquiry,they help me with all my documentation for my new car, Thanks a lot .

Had a great experience buying my Audi A3 staff were amazing I flew down from Scotland to get the car and was picked up at Droitwich station the car was presented to me in excellent condition Highly recommended.

I’d recommend S J Rayner Cars Ltd because the service was very good, the helpfulness of the staff and attitude was exceptional. Very friendly and approachable, very good amount of stock cars available and of good condition. 5* all round

S J Rayner Cars Ltd staff were good because they were fantastic, no pushy sakes. Gave me time and made sure the car was the right fit for me. Relieved with a full vallet and a service. Absolutely over the moon .

The staff at S J Rayner Cars Ltd were good because they were friendly, very welcoming and made the process of purchasing a new car smooth and Hassel free. Everything we had questions about it or wanted to know were answered before visiting and when on site. Very happy with my experience.

What a great experience.

After months of searching for a good learner car we found SJ Rayner. Not only did they prepare and service the car ahead of time but also delivered it for free on our chosen day a couple weeks later on my wife’s Birthday.

We are now looking for a second car from them now she’s passed her test and our kids want to learn in the same car.

Purchased a BMW i3 early this year, I believe it to be around April 2023. I was unfortunate to have issues with my vehicle but I have to say that S J Rayner went above and beyond to try help me. They gave me the vehicle earlier than they wanted to as they knew I couldn’t get to work. They were very professional and the owner is an absolute gentleman. He tried his best to work with me but unfortunately due to the distance we couldn’t make it work. They returned the money to the finance company, returned my deposit and cancelled everything. It was the easiest and quickest rewind I’ve known. They are clearly a very reputable and decent dealership. Whilst I doubt they’d let me buy another car, I would happily use them in future. In fact, I look back now and wish I gave them time to fix it. I miss the BMW i3 – a poor decision rewinding the finance on it. Regretted it shortly afterwards. If you’re wondering whether to use this garage, I assure you they’re fantastic. You’re in safe hands.

I’d definitely recommend S J Rayner Cars Ltd to friends and family because of their fantastic customer service which is second to none as the team are friendly and helpful. Steve was amazing handling our whole experience of buying a car with an exceptional personality and sense of humor which just made our experience with S J Rayner Cars amazing. We are so pleased with our wonderful car, we will always be customers for S J Rayner because the service we received was exceptional as well as the choice of cars and the standard of service as our car had a complete service before handover. We can’t recommend S J Rayners enough.

I recently purchased an Audi Q5 from S.J Rayner and I couldn’t be more impressed with the exceptional service I received. From the moment I walked in, all staff members went above and beyond to ensure a smooth and pleasant buying experience. They were knowledgeable, courteous, and attentive to my needs.

What truly stood out was the owner, Simon personal touch. Not only was he extremely friendly and polite, but he also went out of his way to make sure I was completely satisfied with every aspect of the purchase, including any additional features or services. His dedication to customer satisfaction was evident throughout the entire process (it was his day off and he still made the effort)

Compared to my previous car-buying experience with a different company (mentioning no names) this surpassed all expectations. The level of care and attention to detail they provided truly set them apart. I highly recommend them to anyone in the market for a new vehicle. A special mention to Steve, Matthew and Juilan. Who were all extremely helpful, too. I would definitely buy again from S.J Rayner.

Very good experience rate S J Rayner cars 5 star. Full Story: I had to travel 180 miles to view the car, I was very reluctant to travel that far just to see a car in unknown condition. Spoke to Simon and he gave me a full description of the car and convinced me it was worth the trip. When I got there the care was as described. Made a deal with Steve subject so some small jobs to be done on the car. (Small scratches and service etc) Agreed to collect the following Friday. Steve kept me informed as the tasks were being done and sent me the BMW service review video. When collecting the car it was presented perfectly and the hand over process was made easy and efficient. All jobs completed as discussed and the car was even topped up the petrol. (BMW would charge you for that even on a new car)

Looking for a new car? – Go to S J Rayners! We have recently bought a Mercedes from S J Rayner. I could not fault the staff at S J Rayner at all, everyone was very welcoming and understanding and helpful of what vehicle we were looking for. The staff were very patient with us whilst we found the right vehicle as this did take a couple of weeks. There was no push for a sale at all, it was finding the right vehicle for us in our time. We appreciated this quite a lot as no one ever wants to rush into things. When we found our new car, we traded in our old vehicle and we got a very good deal with this too, so no hassle of trying to private sell as we could now focus on the new vehicle. It was nice to deal with Stephen from S J Rayner and know exactly what was going on within the sale etc. When collecting the vehicle it was filled, cleaned and ready for us with some great cleaning goodies and our extended warranty! We even got our new number plates printed for our vehicle. What more could you ask for? With the outstanding service we had and still are receiving we told family and friends which led to my nan also purchasing a new vehicle with S J Rayner within the following few weeks, she is also very happy with the service and is also very happy with her little car. HIGHLY RECOMMEND!!!

Bought a ford fiesta as a first car for our grand daughter back in May. From the fist visit the service and help we had couldn’t be better even if we were buying a new car
Thank you all
Paul Sealey

Fantastic! I really enjoyed the experience and Simon was able to spend a lot of time with me looking and driving the car. It was a great day out and an enjoyable experience to purchase my next car.

Went in Friday as my car had broken down and I needed another car asap. They pulled out all the stops and got car ready the next day. They had even put some fuel in. Many thanks to the team at S J Rayner.

S J Rayner are fantastic. I completely trust them. They are no fuss, no nonsense straight forward people to deal with. This was our fourth car from S J Rayner as a family.

Absolutely would recommend.! They were brilliant needed a new car as the head went on mine so needed sooner rather then later and these guys sorted it out great service had a few laughs and went away happy.! Thanks again S J Rayner cars Ltd

Knowledgeable team with superb service. These guys go above and beyond your standard dealership and I couldn’t recommend them enough. Matt was reassuring and was very happy to assist with any problems that emerged. The best around!

I have been using SJ Rayner Card for almost 20 years and they have always provided a superb service. I would not hesitate to recommend them to anyone who is looking for a used vehicle. Their staff couldn’t be be more helpful, and I have always received a five star service from them.

Just picked up my car a jeep cherokee very pleased with it so far. service from sj rayner can’t be faulted they sell very good cars with low mileage at very affordable prices all the staff are friendly and helpful can’t recommend them highly enough 2nd car ive had from them. Buying a car from them is an enjoyable experience big thank you especially to Steven Novak who handled my purchase.

—–‐——–‐———–
Update to above review.
Unfortunately car developed a major transmission fault after a few days to SJ Rayners credit they took car back and I hasten to add without any questions and gave me a full refund

We received a very polite welcome and were left alone to look at the car for as long as we wanted to including a test drive. I looked at a couple of cars and the staff were more than happy for me to look at any car I wanted. The sale and collection was the easiest I’ve ever experienced and the staff were extremely kind and helpful.

Not all purchases go to plan but that doesnt affect the service received from S J Rayner and especially Steve.
I bought a car from S J Rayner which developed a fault, Steve took the car back and sent it to a local garage and then a main dealer garage, neither garage could fix the issue we had so it needed more investigation.
Steve called me as soon as I reported the fault to his colleague and OFFERED me two otions, either they send the car for further diagnostics and work or a refund on my purchase with no issues whatsoever.
By this time my wife had lost faith in the car so we opted for a refund, the car was returned and refunded within a couple of hours and they even gave me a lift home.
The thing to note here is Steve OFFERED me the refund with no raised voices, no arguments and no issues whatsoever.
Its a shame Steve didnt have another suitable car for us as I would have no issues buying anther car from him.
Buy with confidence , they are genuine people who will help you if you need it.

Very professional and welcoming dealership. No pushy sales either just genuine people selling good quality cars. Have dealt with Steve on more than one occasion who is a credit to the business. Knowledgeable and makes the whole experience a pleasure. Would highly recommend.

Fantastic people to deal with from start to finish especially Simon and Matt. They both made my experience in buying a car from them extremely pleasant and straightforward. No hassle or hard sale just great customer service. Will not hesitate in future in buying a car from this dealer. Thank you both for getting the car I wanted and for the best price.

Steve and Matt are great to deal with and really easy to talk to!

Bought Landcruiser and traded in Polo here last week;hassle free and honest service.Highly recommended.

Absolutely amazing service by Steve Novak and whole team! Very professional, helpful and friendly. Car is great! Can’t thank you all enough. Definitely recommend to everyone.

Our son brought a car from s j Rayner cars. And got to say the company was a pleasure to deal with not pushy or over bearing. They answered all our questions honestly and he was please with his purchase would definitely recommend the company to anyone looking to biy a car

Great experience from the initial telephone contact to collection. Steven Novak is my ideal salesman – transparent, straight-talking, not pushy. Glad to avoid the usual finance pitch! With my health issues at the time I didn’t want to deal with the fuss of a hard sell. He made the transaction a smooth and easy process. He sorted everything out, kept me updated, and communicated well via texts. He is friendly, approachable and helpful. Thank you for my beautiful car, absolutely thrilled with it.

I traded in my newer car to these guys to release some cash out of it, the price they offered me was extremely reasonable compared to their local and national competitors, so I was happy and was glad to sell the car to a local, honest, well-established and friendly company.

I didn’t plan to buy another car at the time of selling my previous car, but I did buy another vehicle that was cheaper than the car that I part-exchanged. The car I’ve bought had clearly been sought for by S J Rayner to sell. It had Full Ford Service History, 1 owner from new and it was my favourite colour. I’ve now driven the car for 3-4 weeks and I’m really pleased with it.

If you plan to sell your car to a National company to the likes that are advertised on the television and radio or even social media, go to these guys too and see what they’ll offer for your car.

I’ll consider S J Rayner in future for when I buy another vehicle due to the trust they have provided.

Thank you

So I purchased my 3 series from these guys today and honestly couldn’t fault them. A guy called matt looked after me and he was great not pushy and just a really down to earth guy just like the rest of the crew. Thanks again was a pleasure.

Brilliant service. From start to finish the experience has been amazing.

CALLED IN ON SPEC & NOTHING WAS TOO MUCH TROUBLE FOR MATT. KNOW NOTHING ABOUT CARS BUT FELT SOMEONE I COULD TRUST.
WAS PASSING FEW WEEKS LATER & CALLED IN TO SAY HOW PLEASED I WAS WITH THE CAR. SAW STEVE & MENTIONED IN PASSING THE ONLY THING THAT HAD GONE WRONG WAS THAT THE LOCKING PETROL CAP HAD BROKEN. TOLD ME TO GO THE LOCAL DEALER AND ORDER ONE AND THEY WOULD PAY FOR IT. SO GREAT AFTER SALES SERVICE AS WELL

Brought a Honda crv very pleased with the car mat who sold me the car is very pleasant to deal with nothing to much for him’ I myself give then 5 star rating thank you s j rayners

I cant speak more highly of S.J RAYNERS the service through out is TOP CLASS ,and Steve goes that much further to ensure that customers are pleased with the car they have purchased, many thanks John

Recently brought a car from SJ Rayner cars and was happy with my service upon making the purchase not pushy and happy to help you with any questions you have.

Excellent garage been buying cars from here for years . All cars in great condition, and best prices in uk , easy and no hidden costs .

Fantastic selling experience sold my car to this company with no fuss, no haggling on price and within a pleasant covid safe space. Very professional service yet able to banter and giggle. definitely use this company again and recommend them

I had a great experience at S J Rayner Cars Ltd because there was a brilliant selection of cars on site, and a very relaxed environment with no pushy salespeople. Matt was extremely helpful during the process of purchasing my first car and nothing was too much trouble for him, and helped put my minded as ease.

A seamless, professional experience from start to finish.

The Mini Cooper was accurately described on the website. My husband made contact by phone initially and was impressed with the service offered.

The covid-safe procedures put in place were effective and well practiced.

We arrived to find the car ready and waiting and even on close inspection could not fault it.

The car is stunning, my daughter is over the moon with her volcanic orange Mini and has had a great first experience of buying a car.

I would highly recommend S J Rayner Cars and would consider buying from them again despite the two hour drive to get there.

Thank you Steve, one very happy customer!!!
⭐️ ⭐️⭐️⭐️⭐️

Good Dealership

Great customer service very friendly happy to help

Very good service friendly will definitely buy another car from them

Found superb Ford KA here at good price. When we discovered a small problem, one that S J Rayner would not have known about, they fixed it and gave me a loan car. Superb service thankyou.

travelled from merseyside to view a volvo here at sj rayner cars, and was well worth the trip, spoke to matt. from the initial call to the sale of the vehicle, the car was fully prepped and freshly valeted, serviced and new m.o.t. i was absolutly thrilled when i collected the car, like brand new, i part exchanged my vehicle against the volvo, very happy with the deal and was made and done very easily by matt, it was a very pleasant experience, and no pushy stuff, fantastic range of cars, i will check here for my next vehicle without a doubt. thanks again matt and the staff, love my volvo v60, which i collected 1/sep/2019, regards steve.

What an excellent costumer service the sympathy with the customers its unbelievable they make you feel at home they explain everything to the detail they wait for me even they closed at 4 the car it’s what we looking for very clean low mileage maintained to the detail 12 months mot recommendations 10 stars

Hands down the most trustworthy, friendly and exemplary used car dealership I have ever had the pleasure of using. Absolutely superb selection of genuinely interesting and unique cars! Recommended whole heartedly.

Would like to thank SJ Rayner for a fantastic experience. I was very particular in what I wanted and had been let down at another garage but when I was passing by I thought I would stop at Rayners and see what they had…. I found a lovely low mileage car that ticked all my boxes at a reasonable price also I have bought many cars in the past and never have I received such a pleasure doing so with a real person touch. 10/10 and thank you again

We had a very positive experience with this company. I always think the measure of a good business is how well they recover from a problem – after all, it’s easy to smile and take people’s money but a lot harder to recover after things go a bit wrong. We bought an expensive (to us) used car. The salesman Matt was great, not pushy, friendly and was able to answer all our questions. We hit a problem when we went to collect the car – we were left standing for a good five minutes waiting for someone to notice us (not so good) – then an apologetic salesman said they had been trying to get hold of us as they had hit a snag! On doing the pre-delivery service they had found a crack in the sump and were trying to fix it. Realising they couldn’t do it in time they instantly offered us a very decent courtesy car and offered to deliver ours as soon as it was fixed. What’s more, the courtesy car had half a tank of fuel – in my experience you normally get a car with the fuel light on and garbled instruction on where you can find a fuel station. Message to all car dealers, little things like this make a big difference to the buyers. Anyway, they fixed it up and delivered it as promised. I didn’t know the sump was cracked and I’m sure there are many used car dealers out there who would have let us drive off in it and wait till the problem developed rather than incur the cost of fixing it off their own back. That was good service.
The premises are great and very well presented – the toilets are like a boutique hotel which shows they care about making the customer feel comfortable – again, it’s appreciated. All in all I would say in the 30 plus years I’ve bought cars this is the closest I’ve got to a franchise dealer experience from an independent. Would recommend.

Great dealership to conduct either buying or selling, or both. Top class cars for sale, the buyers obviously have a great eye for good quality stock. Just purchased a superb Audi, great service “second to none” would advise anyone looking for a truly genuine dealership go to S.J. Rayner for your next car. Thanks guys, enjoyed meeting you, keep up the good work of supplying top notch motors. John n Pauline.

Professional and always there to help, 5 stars.

Very good place.. staff very helpful and had everything sorted for me hassle free highly recommended!!.

First class service and highly recommend from another happy customer. Thanks again Steve for your help.

Can’t praise this place enough. So honest and do exactly what they say they will. After sales warranty for us was absolutely outstanding

Great choice of cars and friendly staff. Steve managed to locate the 1 series I wanted with all the extras I needed. Have purchased several cars from Steve and would return again.

What excellent after sales service from everyone at s.j.rayner. I had only had my car for two days when electronic handbrake failed. Matt and Julian then arranged for car to be repaired and courtesy car to be learnt to myself. First class service all round. One very happy customer. Mr Langford

Purchased a Jaguar from here a few weeks ago. I dont usually write reviews but I feel inclined to say that the car and service provided were both excellent. Id been looking for a Jaguar XK8 for some time and found my perfect car at SJ Rainer. I would especially like to thank Matt who made the experiance a pleasure and seamless – thank you

I purchased a Mini Paceman from Rayners Cars a few weeks ago and my daughter also purchased a Citroen from them a few months ago. We both agree the whole process was first class. We received nothing but honesty, integrity, an excellent quality car at an excellent price with excellent service and of course an excellent warranty. I always dread the sales patter and continual haggling when purchasing a car and concern re after sales, however, the whole process was friendly, honest and care of the customer is clearly paramount. Thank you all at Rayners, we shall definitely return. Highly recommend this first class service!

Superb customer service from Simon and the team who were all extremely friendly and helpful, nothing was too much trouble. Bought a fantastic first car for my daughter at a very competitive price. The car was immaculate on collection and the whole experience dealing with S J Rayner (Cars) was first class and very reassuring. Would highly recommend.

Excellent company with exemplary customer service

Top Dealer and range of cars for every one

Excellent motors, low price very helpful and reassuring staff.

Very welcoming & helpful. Gave us a great experience & customer service. Would highly recommend!!

No pressure sales,decent amount of cars to view,would definitely buy from these again

I just want to let people know, if you want a car, and where you are treated very fairly in every way, from getting a good part echange deal. Go to Steve Novak at rayer cars.

Really great place to buy a vehicle, nothing was too much trouble and after service 10/10
Will use them again and won’t hesitate to recommend them to family and friends, thank you to all your staff.

Very good service and friendly staff, helped me out with any questions I had to ask and made the process all a lot easier for me for buying my first car

GREAT service, didn’t feel hassled while looking at the cars, very helpful staff, fair prices. They make buying a car a special experience, very happy.

This is the second car I have purchased from rayner cars and from sales with Mathew, and the after sales service from Julian I have received, I can not fault them well done to you all.

A great company to deal with very courteous and friendly no pushy salesmanship, very nice sales guys and very good after sales, bought a car had a couple of things I found needed doing after I test drove it and was sorted, I would recommend rayner cars to anyone.
Thanks guys

Fantastic guys really understanding with the issues I had with getting my car to them and purchasing new car.

I have used the guys before and will be using again, why use any other dealer when you have the best right here.

Purchased a car from here a few weeks ago. Very straightforward service, decent price and I am very pleased with the car. I would definitely buy from here again although hopefully not for a few years!

I bought a 2012 Nissan Navara Outlaw for a very reasonable price in November ’17. They left me to get on with looking at the truck, test drive etc no pressure at all.
I said there was a couple of bits to fix up (which they did that week). A day or two after collecting the truck I noticed one of the bits was still faulty which they offered to buy the parts and fix themselves or buy the parts for me to fix it etc.
I’ve now had the truck for 2 months and cannot fault it. Thanks

Great experience browsing for and purchasing a car from S J Rayner Cars. Relaxed, helpful, no pressure, no cross selling, really quick and easy. A welcome breath of fresh air compared to other dealerships.

I bought a car from S.J.Rayner had a lot of trouble at first but they sorted it out and after 6 months another problem occurred i rang Julian Laux and he was brill for the after care service. asked me to bring car in and gave me a courtesy car until mine was fixed. Excellent after sales service highly recommend . Julian he is a man of his word

Excellent service, nice friendly staff who dealt with everything very efficiently…. and the car is amazing!!!

Very impressed by the preparation time and the extra work completed to the car. This is an excellent car dealer and highly recommended!

Always buy my cars here. Great staff. Good choice of cars. No pushy salesmen.

Thank you Steve and team, Picked up the car yesterday and am very happy. You made everything easy and did all the things you said you would. Will definitely recommend you to others.

A great experience buying our car last week. Very professional and efficient service, we are very pleased with our new purchase! Thanks Steve and the team.

The quality of the service was seconed to none it ticked all the boxes. The car we came to view was smashing, just as if it had come out of the showroom. we were well looked after, coffee was very much appreciated. We would certainly recommend this Company.
Thanks very much. Geoff & Janet

I have dealt with this Company for many years. I am completely happy to recommend them to anyone. The staff are very good at explains everything to do with buying and selling vehicles. I have just bought yet another car from them this week.

Very professional friendly and honest people . travel all the way from Leeds wake field to see the car with family. very well welcomed by staff and let us did test drive the car by our own. very reasonable in price negotiation and accept my request for full MOT. I would proberbly buy from them again. Happy and satisfied .

Yahya

What can I say? Fourth car from S J Rayner ! Never any issues with any of the vehicles. First Class customer service and will continue to return.
Many thanks to all at S J Rayner.

So if you wish to purchase a vehicle, take my advice and visit S J Rayner, you will not be disappointed.

WAIT! A few weeks have passed after purchase, had a hell of a noise from the air-con fan! Took the vehicle back for a check-up and the problem was solved. It turns out that a parking ticket from the machine which was left on the dash had slipped down and causing the noise. Anyway, not only was that sorted straightway but a few minor little issues were also sorted out thanks to Julian. Thanks again to all at S J Rayners!

From start to finish, the purchase of my car from Rayners has been a pleasure. They make the experience so easy and nothing is too much for them. Simon and Julian both have been fabulous and I would recommend buying a car from them to anyone. They always have a great selection of cars and evidently from my experience with them, pride themselves on their customer service and client aftercare. Rayners will always be my first stop when purchasing a car again in future.
Many thanks, S Whittall

Superb Service, from start to finish. After spending 3 hours in a dealer the day before with no luck on finance. Steve at S J Rayner got me signed and completed within an hour plus picked the car up the next day fully serviced. Great Guys plus saved me over 7k on the finance payments. Really Helpful thank you.

An exceptional level of service.

i recently purchased my new pride and joy from the gentlemen at SJ Rayner and i wanted to thank them and commend then for what is the highest level of service i have come across in a long time.

I viewed the car a couple of weeks before purchasing on the 21st March and after been greeted was handed the keys to the car and left to look around. I then asked to test drive the car and after some directions and a copy of my license i was off.

i then viewed the car a second time on the 29th with my partner. We were greeted and spoke with a sales man called Steve who was polite and not pushy in any way, meaning that the experience was of the highest level. I then agreed to purchase the car from them.

I was then told there was is a turn around of 7 days for collection due to the car having to be checked, MOT’d and serviced. After explaining to Steve that i wanted the car sooner he managed to get the car prepared for the following Monday.

After a couple of weeks i noticed a little wear on the fan belt so i called and spoke with Simon who again was a great guy to speak with. He was not happy that i was not 100% they had the car from me and provided me with a car to use in the mean time at no cost.

The belts were replaced and the car returned good as new in 1 working day.

i cant recommend these guys highly enough.

i would be more than happy to deal with them again.

We have bought many cars from dealers over the years and we count this experience amongst the best ! From viewing the car with Matt to the hand over with Stephen including meeting ‘the boss’ your level of customer service is excellent with a lovely friendly attitude .
We really appreciated coffee on the bench in the sun whilst waiting for our test drive too.

Car dealers often get very bad press , but if you are looking for well presented cars at sensible prices they get our vote !

We feel lucky that you are actually not far away from us . Thank you all very much , we would highly recommend this dealer .

Sally &Clive

Once again I have purchased a car from here. I have been buying cars from this dealer for over 25 years and travelling over a hundred miles to do so because I believe the prices are unbeatable. The staff are all so friendly and the atmosphere very relaxed. Customer care is second to none and every car I’ve ever had from them has always been ready for me sparkling clean and in pristine condition. Situated in lovely open countryside and well worth a visit. Well done S J Rayner’s. It’s always a pleasure doing business with you.

Great service and would recommend. Will be using again

Absolutely brilliant. After care has been excellent since purchasing my car from sj rayner.

Sj Rayner are a great dealership Id highly recommend this company I was well looked after throughout the process of my car finance unfortunately I couldn’t go any further due to me having my own personal issues well looked after by Steve

We have purchased a car and was extremely happy with the customer service, quality of all the vehicles was outstanding and they went that extra mile to get us a better deal to save us money. Would highly recommend this garage.

Excellent Service once again a BIG THANK YOU to Steve and all the Team at S J Raynes Cars. I’m based in London and find the Service to always be first class and welcoming this is my 3rd Car from these guys. Keep up the Good Work.

I honestly believe that this must be the best car dealer in the Midlands. I have bought 2 cars from them over the years. There were some small issues with the cars which have been resolved without any questions and courtesy cars were offered. I’m sure my next car will be from S J R again.

With these quys service doesn’t stop after you bought a car. For the first time I didn’t have this natural suspicion towards car salesmen. I bought a part exchange from them, every little issue I had steve the salesman and julian the technician where there to advice and if nescessary help. Absolut great service and friendly, helpfull team. I would definetly buy here again. Keep the good work up and thank you

Bought a Range Rover from SJ Rayner, service I received was excellent, together with great after service. I would personally like to thank Matt Bishop for his extended assistance. I will be recommending this dealership.

*TRULY A 5 STAR SERVICE* I cannot express how pleased I have been with the service and support I have received from SJ Raynor. From the Boss, the sales guys right down to the support team. Their prices are excellent and represent really good value for money. They bend over backwards to try and meet all of an individuals specific needs. I have very exacting standards but these were met and surpassed. I will definitely be using them again.

You will NOT find better value; They are honest and show integrity in a field full of less than honest people. The whole sales experience was unpressurised we were able to make an informed choice at a pace that suited us.

HIGHLY RECOMMEND….Bought a car from these guys and must admit I’m am over the moon with both the car and the customer service. Your left to browse at your own Leisure with no feeling of being pushed into a sale. I was also looked after with my trade-in sale and my new purchase which was fully valeted, mot’d and serviced. Very understanding people who understood my family needs and delivered. VERY GOOD COMPANY *****

Superb! I cannot fault their personalised service, their business ethos and their quality cars.
I purchased an excellent mid-range low mileage used car and they made me a cash offer on my Freelander that was better that the offer made by the local Land Rover main dealer for a part-exchange.
I ended up selling my car to Rayner’s, buying a used car for my wife and not only getting a reduction in the purchase price of the used car, but getting a cash rebate for my own car. Excellent! Highly recommended.

Buying a car can be an ordeal at the best of times let alone as a woman on her own. Not only were the prices the most competitive and the cars in great condition but all the lads at SJRayner Cars were amazingly helpful, put me at ease with no pressure to purchase and were happy to answer my endless questions! The Manager was amazing and didn’t mind me drinking countless cups of coffee before deciding – although not sure about his choice of biscuits ! If only customer service was like this everywhere! I was able to part ex mine for a great price and arrange finance on my new car there and then. Even better was the after sales service, nothing was too much trouble. Have recommended to all my friends and would never buy from a main dealer again. Brilliant experience!

Great selection of very good quality cars.
Excellent service with no pressure to buy applied.
Very happy with experience will definitely use them again.

brought a corsa vxr from sj raynor cars car condition was brilliant just like stated.
got it home and found few little bits wrong like you do on every second hand car so I wrote a list send it back and from the phone call to tell them I was sending it back to the day I collected it I had there full support no trying to say we can’t fix this and we can’t fix that blaa blaa like you get from most garages.
picked the car up everthink had been done
BRILLIANT!!!!!
so if you want to buy a car from a company that has
AMAZING CUSTOMER SERVICE.
YOUR FULL SUPPORT EVEN WHEN YOU WALK OUT THE DOOR.
go to sj raynor cars I give it 5stars all day long and would advise anyone to use them