Customer reviews of S.J. Rayner (Cars)

By Charles W on 22 April 2016 | Verified purchase

Bought Car on the Monday and was able to collect on the Thursday with a New Mot and Minor Service being carried out. Great Service and friendly no pressure or hard sell. The screen price wasn't discounted but I put this down too having the Mot and Service included. Did have an engine light come on the following week after collection which was a shame. But called the them up booked it in and they plugged the car in while and I had a coffee on site. I was informed of the part required a sensor this was ordered and light reset. They booked me back in a few days later for the sensor to be replaced. Great Service, Very Happy. THANK YOU!!!

By MICHAEL D on 01 February 2016 | Verified purchase

I have recently purchased a Mazda 323 from this company . They insisted that I couldnt take the car there and then as they wanted to put a new MOT on it and do a small service . It did have approx 6 months MOT remaining but thought ok no problem . I was informed that the car had failed the mot but would be fixed accordingly . On collection Steve the salesman sorted the road tax for me online and I also signed the warranty paper which he has supplied . Whilst driving the car home ( approx half hour away ) I have noticed a knocking from the front suspension , I am hoping S.J. Rayner (Cars) will fix this .

By steve D on 03 October 2019 | Purchase not verified

i came from merseyside to view a vehicle after a short conversation with matt, reading the reviews and the quality of vehicles for sale i was on my way, the next time i visited i was driving home with the said vehicle, i was made to feel at ease, viewing and no pushy stuff, matt made the whole experience less stressful, the vehicle was prepared for me to collect and it was stunning, every aspect ticked the box, i will certainly be looking for my next vehicle at sj rayner cars, and defiantly worth the four hour round trip.... thank you matt especially, and sj rayner cars. regards.......

By Paul B on 12 September 2019 | Purchase not verified

Outstanding process from start to finish. Matt was a pleasure to work with, no sales pressure and offered great advice. Finance was arranged at super competitive rates and all paperwork completed in an hour. Car was in showroom like condition. Although the engine light came on after a couple of days, Julian gave me a local contact who sorted the issue straight away. Thanks to Matt and the team at Rayner Cars, we will definitely be back when it's time for our other car to be replaced!

Reply from S.J. Rayner (Cars) on 20/09/19

It was a pleasure doing business with you Paul from all of the team here at SJ Rayner (Cars). We look forward to seeing you again for your next purchase.

By Michael W on 18 August 2019 | Purchase not verified

The sale person was so rude. The car we went to look at had so many problems, and the sale person got so rude with us we walked away.

Reply from S.J. Rayner (Cars) on 06/09/19

Hi Michael thanks for your review your points have been taken on board and noted. As for the 12 year old car that you came to view yes it had a few minor issues which as the salesman said would be sorted as we were waiting for a sensor to arrive.

By John F on 06 July 2019 | Purchase not verified

Great place to get a top quality motor, very genuine dealership, theses guys know what to stock, top quality cars at the right price, nice to deal with, no hard sell, trustworthy and up front....

Reply from S.J. Rayner (Cars) on 26/07/19

Thank you John for your great review. It was a pleasure doing business with you from the team at SJ Rayner (Cars).

By Carl M on 05 June 2019 | Purchase not verified

It was great no confusing technical jargon just relaxed informative chat, and no hard sell !!

Reply from S.J. Rayner (Cars) on 26/07/19

We pride ourselves on a "no hassle" approach - we are pleased you were happy with your visit from the team at SJ Rayner (Cars).

By Darren J on 30 April 2019 | Purchase not verified

Excellent customer service and great quality cars.

Reply from S.J. Rayner (Cars) on 26/07/19

Thank you Darren - we hope to see you again in the future from SJ Rayner (Cars).

By Louise B on 22 March 2019 | Purchase not verified

This is our fourth purchase from Rayners. The service is great-helpful, friendly and no hard sell. The cars are good quality and a fair price. It will be the first place we visit for the next car!

Reply from S.J. Rayner (Cars) on 26/07/19

Thanks Louise for being such a loyal customer , it's always a pleasure to deal with you. We look forward to seeing you again in the future from the team at SJ Rayner (Cars).

By Daniel W on 13 March 2019 | Purchase not verified

My wife and i travelled 200 miles to view a car at sj rayner we was greeted professionally there was no pressure or hard sale i would buy again from this company without a second thought thank you so much see you for the next car

Reply from S.J. Rayner (Cars) on 26/07/19

Daniel - it was lovely meeting yourself and your wife and we are very pleased the 400 mile round journey was worth it.